As discussed: This listing is for youth pullover hoodie - Portland Oregon Wild and Free
Color: Heather Navy / white ink
Shop policies :https://www.etsy.com/shop/MatleyInk/policy?ref=shopinfo_policies_leftnav
We ship via USPS Priority and First Class mail depending on the size of your purchase. Delivery Confirmation will be provided.
Please contact us if you need an item rushed-this is sometimes possible if you'd like to pay for the additional shipping charge this might require.
International orders will be sent via USPS First Class mail or Priority. Delivery Confirmation is available so you can track when and where the item was shipped.
International shipping times are not always predictable due to postal services and custom procedures of different countries.
As insurance available by request, we kindly remind that we are not responsible for uninsured packages lost in the mail.
Customer is responsible for customs, duties, and taxes.
Customs policies vary widely from country to country; please contact your local customs office for further information.
All international orders will have full value declared on customs forms. We do not refund original shipping charges for buyers who refuse items due to not wanting to pay the customs charges applied by their country.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If for any reason you are not satisfied with your order, you have 15 days from the delivery date to exchange or return. Please contact us in advance so we can give you another address to ship for a faster turnaround. All merchandise must be unworn/Unwash and in the same condition it was received. Customers are responsible for all return shipping charges. Shipping fee is not refundable.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Returned merchandise that contains hair, perfume/other scents (for health/hygiene reasons)
- Custom or personalized orders.
- Items on sale
We will notify you once we receive the return/exchange package. Please allow 5 business days after receipt the item for your exchange to be processed and shipped to you, or return and refund to be processed.
Shipping cost for exchanges are the responsibility of the customer. Paypal invoice will be send to you for your shipping coverage and you will receive new tracking info once your package on its way.
Sep 18, 2018
I sent matleyink a design to have printed as a gift for my mom it was faint and really tiny.. they failed to tell me my design would be small and faint they never sent a picture before hand what it looked like either or else i would not have bought 80.00 in shirts.. i contacted them they told me it was my fault for sending the design i sent . Im not in the t shirt business they should have warned me what it would be they do this for a living. My mom had to draw marker on her shirt to darken the tiny little heart.. super disappointed. Needless to say they wont have my business or my recommendation
Nov 27, 2017
Always the best!
Oct 17, 2017
It was perfect :) Thanks!
Apr 21, 2016
Rooster Tea Towels also serve as napkins. Fabulous!
Mar 5, 2016
Really fast. Great customer service on my custom order. Helped find the right color for what i wanted.